24/7
Availability
< 2hrs
Response Time
98%
Satisfaction
50+
Experts
Why Our Support Stands Out
Dedicated Account Manager
Get a single point of contact who knows your business inside out.
Priority Support
Skip the queue. Your queries get immediate attention from senior experts.
Quick Resolution
Most issues resolved within 24 hours. Complex cases get escalated instantly.
Cross Border Experts
Specialists in international shipping, customs, and compliance.
Why choose us
Shipping made simple & reliable
From pickup to delivery, we handle every step with speed, care, and full transparency.
Express delivery
Same-day and next-day delivery options available across all major cities.
Live tracking
Track your shipment in real time. Know exactly where your parcel is at every moment.
Safe & secure
Every package is insured and handled with care. Full protection from pickup to drop.
Worldwide coverage
We ship to 150+ countries. International logistics made easy and affordable.
Affordable rates
Transparent pricing with no hidden charges. Best rates for bulk and regular shippers.
24/7 support
Our team is always available to resolve any issue — call, chat, or email anytime.
Get Support Any Way You Like
Live Chat
Instant responses from our team
Detailed responses within 24 hours
Phone
Speak directly to an expert
Chat on your preferred platform
What Our Clients Say
Rajesh Kumar
Fashion Exports
"Our dedicated account manager knows our business better than we do. Any issue gets resolved within hours, not days."
Sneha Reddy
Electronics Exports
"Priority support is a game changer. When you're shipping internationally, every hour counts. ShipXpost delivers."
Amit Patel
Home Decor
"The cross border team helped us navigate complex customs regulations. They're true experts in their field."
Frequently Asked Questions
How quickly can I get support?
Our average response time is under 2 hours for email and instant for live chat. Priority support customers get even faster responses.
Do I get a dedicated account manager?
Yes, all our enterprise customers get a dedicated account manager who knows your business and shipping patterns.
What languages do you support?
Our team supports English, Hindi, and multiple regional languages to serve you better.
Is support available on weekends?
Yes, our support team is available 24/7, including weekends and holidays.